{"id":1298,"date":"2023-03-26T15:10:33","date_gmt":"2023-03-26T11:40:33","guid":{"rendered":"https:\/\/khan.ir\/%d8%ab%d8%a8%d8%aa-%d8%af%d8%b1%d8%ae%d9%88%d8%a7%d8%b3%d8%aa-%d8%ae%d8%af%d9%85%d8%a7%d8%aa-%d9%85%d8%b4%d8%a7%d9%88%d8%b1%d9%87-%da%a9%d9%84%d8%a7%d9%86-%d9%85%d8%af%db%8c%d8%b1%db%8c%d8%aa-%d9%81\/"},"modified":"2023-03-26T17:20:57","modified_gmt":"2023-03-26T13:50:57","slug":"consulting-services","status":"publish","type":"page","link":"https:\/\/khan.ir\/en\/consulting-services\/","title":{"rendered":"Consultation Request Submission for Macro-management of Information and Communication Technology"},"content":{"rendered":"

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Types of Consulting Services<\/span><\/span><\/p>\n<\/div>

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E-Government (Electronic Government)<\/strong><\/span><\/p>\n<\/div>_<\/span><\/div><\/div>

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    Consulting on the design and implementation of organizational portals, service desks and electronic service systems in accordance with organizational, security, technical and legal frameworks.<\/span><\/div><\/li>
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    Consulting on the implementation of the interactive platforms and service-oriented architecture (SOA) to communicate with other public (state-run) and private organizations.<\/span><\/div><\/li>
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    Consulting on the increase of interactivity, user-centered design, accessibility and the improvement of the reliability of electronic service systems.<\/span><\/div><\/li><\/ul>
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    Strategy and Strategic Management of Information Technology (SMIT)<\/strong><\/span><\/p>\n<\/div>_<\/span><\/div><\/div>

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      Making an organizational vision statement of the situation and position of the organization in the future atmosphere. <\/span><\/div><\/li>
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      Making an organizational mission statement to realize a vision according to the values and goals of the organization.<\/span><\/div><\/li>
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      Providing and building a strategic roadmap and document for Information Technology (IT) Management.<\/span><\/div><\/li>
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      Designing the architecture and structure of the Information Technology (IT) of an organization.<\/span><\/div><\/li>
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      Consulting on the process optimization of an organization.<\/span><\/div><\/li>
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      Consulting on organizational planning and performance appraisal and its progress.<\/span><\/div><\/li><\/ul>
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      Information Technology (IT) Risk Management <\/strong><\/span><\/p>\n<\/div>_<\/span><\/div><\/div>

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        Consulting on the increased hardware and software security in order to protect an organization from cyber attacks.<\/span><\/div><\/li>
      • <\/i><\/div>
        Reviewing and analyzing network security policies and providing appropriate data security solutions.<\/span><\/div><\/li>
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        Adequate capital resource leveling in conformity with individual choice and developing control policies.<\/span><\/div><\/li>
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        Consulting on the continuous data integrity control and monitoring.<\/span><\/div><\/li>
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        Consulting on the continuous control and monitoring of access to organizational resources.<\/span><\/div><\/li>
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        Consulting on cultural foundation and the use of a dedicated training program for organization employees in order to improve organizational security level.<\/span><\/div><\/li>
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        Consulting on work procedures and documenting and archiving the backup system of organizational important information and data.<\/span><\/div><\/li>
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        Consulting about examining the existence of legal basis before providing services and removing existing obstacles.<\/span><\/div><\/li>
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        Consulting about considering hardware supported versions.<\/span><\/div><\/li>
      • <\/i><\/div>
        Consulting about using hardware testing processes and fixing failures.<\/span><\/div><\/li>
      • <\/i><\/div>
        Consulting on the increased security of access to organizational resources and information.<\/span><\/div><\/li><\/ul>
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        IT (Information Technology Development)<\/strong><\/span><\/p>\n<\/div>_<\/span><\/div><\/div>

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          Consulting about choosing enterprise software.<\/span><\/div><\/li>
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          Consulting on the preparation of a service description of enterprise software.<\/span><\/div><\/li>
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          Examining the current organizational network and structure for the purpose of identifying the strengths and weaknesses of the current network and structure.<\/span><\/div><\/li>
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          Checking the facilities and equipment needed for the redevelopment of network and consulting on the provision of hardware and equipment thereof.<\/span><\/div><\/li>
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          Consulting on network development.<\/span><\/div><\/li>
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          Consulting about investing in new projects, ideas, products and technologies.<\/span><\/div><\/li>
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          Consulting on the design and monitoring of computer network implementation or data center management.<\/span><\/div><\/li>
        • <\/i><\/div>
          Consulting on the provision of Information Technology Equipment (ITE).<\/span><\/div><\/li>
        • <\/i><\/div>
          Consulting about providing web-service-based solutions and electronic service systems.<\/span><\/div><\/li>
        • <\/i><\/div>
          Consulting organizations about e-government and digital transformation.<\/span><\/div><\/li>
        • <\/i><\/div>
          Consulting about gathering, analyzing and preparing data and information to make better decisions.<\/span><\/div><\/li>
        • <\/i><\/div>
          Consulting about choosing and identifying the best contractor for implementing and outsourcing projects.<\/span><\/div><\/li>
        • <\/i><\/div>
          Consulting on the implementation of new technology projects including Internet of Things, 5G and virtualization.<\/span><\/div><\/li>
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          Consulting on the design and implementation of communication networks such as VoIP, video conferencing and mail server.<\/span><\/div><\/li><\/ul>
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          Digital Transformation<\/strong><\/span><\/p>\n<\/div>_<\/span><\/div><\/div>

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          • <\/i><\/div>
            Writing an organizational vision statement and formulating standards and regulations to make a successful digital transformation.<\/span><\/div><\/li>
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            Consulting about redesigning an organizational structure and re-engineering processes, integrating and removing additional and parallel systems, and modernizing due rules and regulations to improve internal organizational efficiency.<\/span><\/div><\/li>
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            Consulting on maturity assessment, building an ideal situation and creating a journey map to reach the desired point.<\/span><\/div><\/li>
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            Consulting on attitude change and building internal organizational culture to make a successful digital transformation.<\/span><\/div><\/li>
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            Consulting on coordination, prioritization and implementation of the measures in the field of digital transformation in accordance with the principles of sociology, psychology, education, politics and economics.<\/span><\/div><\/li>
          • <\/i><\/div>
            Consulting on the simultaneous use of information technology facilities and human resources in an efficient and effective way.<\/span><\/div><\/li>
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            Consulting on project management, security, service management, performance monitoring and infrastructure development.<\/span><\/div><\/li><\/ul>
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            Information Technology Project Management (ITPM)<\/strong><\/span><\/p>\n<\/div>_<\/span><\/div><\/div>

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              Consulting about developing a project charter and plan.<\/span><\/div><\/li>
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              Consulting on the preparation of a document of project objectives and a project schedule.<\/span><\/div><\/li>
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              Consulting about setting intermediate goals, phasing and calculating the maximum workload required to complete each phase of a project.<\/span><\/div><\/li>
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              Consulting about budgeting and implementation cost of projects.<\/span><\/div><\/li>
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              Consulting about setting control mechanisms for a project follow-up, evaluation and control.<\/span><\/div><\/li>
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              Consulting about measuring performance indicators.<\/span><\/div><\/li>
            • <\/i><\/div>
              Consulting about estimating a work package\u2019s time and cost.<\/span><\/div><\/li>
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              Consulting on needs assessment of facilities and human resources and the costs thereof.<\/span><\/div><\/li><\/ul>
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              IT (Information Technology) Service Management<\/strong><\/span><\/p>\n<\/div>_<\/span><\/div><\/div>

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                Consulting on the design of the structure of service desk in accordance with services, organizational structure, types of customers and organizational services.<\/span><\/div><\/li>
              • <\/i><\/div>
                Consulting on the organizational redesign of an information technology service department in an organization.<\/span><\/div><\/li>
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                Consulting on the improvement of IT service management using the ITIL framework.<\/span><\/div><\/li>
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                Consulting on an organizational resource planning to improve workflow and automate processes and procedures.<\/span><\/div><\/li><\/ul>
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                IT (Information Technology) Governance <\/strong><\/span><\/p>\n<\/div>_<\/span><\/div><\/div>

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                • <\/i><\/div>
                  Monitoring the implementation of information technology projects and developing key performance indicators (KPIs).<\/span><\/div><\/li>
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                  Consulting about documenting and archiving and preparing job descriptions of experts and managers of an IT department.<\/span><\/div><\/li>
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                  Consulting on the implementation and measurement of efficiency and IT effectiveness.<\/span><\/div><\/li>
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                  Examining how to provide services to network users and consulting about developing appropriate solutions.<\/span><\/div><\/li>
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                  Consulting about developing new solutions of documentation and creating knowledge bases.<\/span><\/div><\/li>
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                  Consulting about developing strategies for the optimal use of individual and organizational knowledge.<\/span><\/div><\/li>
                • <\/i><\/div>
                  Consulting on the control of infrastructures, services and modifications.<\/span><\/div><\/li>
                • <\/i><\/div>
                  Consulting about optimizing work processes and improving employee efficiency.<\/span><\/div><\/li>
                • <\/i><\/div>
                  Consulting on the fields such as calculating return on investment (ROI), added value and profitability resulted from information technology.<\/span><\/div><\/li><\/ul>
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